Year: 2023 | Month: October-December | Volume: 8 | Issue: 4 | Pages: 8-17
DOI: https://doi.org/10.52403/ijshr.20230402
Pervasive Uncertainty: Citizens' Perspective on the Efficacy of Healthcare Services in Combating Vaccine Reluctance; A Structural Equation Modelling (SEM) Approach
R Mallieswari1, Urs Gururaj B2, Mishra Niharika3, P Bhanumathi4
1Asst. Professor, Department of Business Analytics and Data Sciences, MS Ramaiah Institute of Management, Bengaluru
2Professor, Department of Organizational Behavior and Human Resources, MS Ramaiah Institute of Management, Bengaluru
3Asst. Professor, Department of Marketing, MS Ramaiah Institute of Management, Bengaluru
4Associate Professor, Department of Organizational Behavior and Human Resources, MS Ramaiah Institute of Management, Bengaluru
Corresponding Author: Mallieswari R
ABSTRACT
Nations around the world have conducted huge COVID-19 vaccination programmes; however, certain groups of individuals are resistant to the vaccine. Despite its demonstrated effectiveness, the general public is beginning to view vaccination as harmful and pointless. During 2020, the COVID-19 pandemic, plunged the globe, killing tens of thousands of people and halting commerce all across the planet. Scientists from every continent in the world worked together to develop vaccinations to halt the spread of the deadly virus. Even as efforts are made to eradicate the pandemic through vaccination campaigns, the COVID-19 "infodemic" continues to weaken public faith in these efforts. Although vaccine skepticism is a major problem, it is not usually the result of a flawed information ecosystem or defective vaccinations. The purpose of this study was to evaluate the incidence of COVID-19 vaccine hesitation in India and identify pertinent healthcare service-oriented factors contributing to this hesitancy. In order to investigate the prevalence of COVID-19 vaccine reluctance in India, a meta-analysis was conducted. In total, 305 respondents from Bangalore, India, were contacted via mail survey to collect the information required to assess the aforementioned objective. The Structural Equation Modeling (SEM) method was used to assess the many causes of vaccine hesitancy in healthcare services.
Keywords: Covid-19, vaccination, hesitancy, healthcare services, Information services